Frequently Asked Questions
Your visit to izebe.com's FAQ page has been warmly welcomed. In this section, we will try to answer some of the most frequently asked questions regarding our water accessories and goods so that you may make a well-informed purchase.
1- First, could you tell me what kinds of water accessories and goods you sell?
Here at izebe.com, we have an extensive selection of water accessories and products, such as:
Chic hydration containers
Fresh hydration options
Rechargeable water purification systems
Disposable straws
Warm tumblers
Plus a tonne more! To learn about all that we have to offer, please peruse our website.
2- Two, are your goods safe for the environment?
We prioritize sustainability. We use glass, BPA-free plastics, and stainless steel in many of our goods because they are good for the environment. We also give preference to manufacturers who share our values when it comes to working together for a greener future.
3- Tell me how to make a purchase?
Place your order with ease and speed at izebe.com! You may easily shop with us online; just find what you need, put it in your shopping cart, and then go to checkout. After you input your shipping and payment details as instructed, your order will be sent to you shortly.
4. What are the ways that customers can pay you?
Pay with PayPal or one of our other secure gateways; we also take major credit cards (Visa, Mastercard, American Express, etc.). When you buy from us, your credit card information is secure.
5. Can you ship to other countries?
Indeed, we do send our products globally to a wide range of nations. Delivery times and prices could change based on where you live. To find out more, please look at our Shipping Policy.
6. How does your company handle returns?
Your total satisfaction with your purchase is our goal. We provide a complete refund or exchange within [number] days if you are not happy with your order. To get all the information you need, check out our Returns & Exchanges Policy.
5. What is the best way to get in touch with customer service?
Get in touch with our helpful customer service representatives whenever you have any inquiries or issues. Please feel free to contact us at info@izebe.com or through the website's Contact Us page. You can count on us to get back to you quickly with any questions or concerns you may have and to offer the help you require.
8. Is there a current sale going on?
On occasion, we will provide our esteemed clients with promotions, discounts, and exclusive deals. If you want to know about the newest sales, discounts, and product releases, then you should subscribe to our newsletter and follow us on social media.
Your questions should have been answered in this FAQ section. Please don't hesitate to contact us again if you require any additional information. We appreciate you shopping for all your aquatic accessory requirements at izebe.com.